Información de envío

Shipping with Care — From Our Workshop to Your Door

At Thompson Watches, every order is special, and we treat it with the care and attention it deserves. Each watch is handmade with purpose and precision — and we want it to arrive in your hands just as perfectly as it left ours.

Processing Time

Please allow 4–8 business days for us to carefully prepare your order. This time ensures that every component is checked, every detail is refined, and the final piece meets our highest standards.
Processing times may vary slightly depending on the watch model and seasonal demand.

Shipping Time

On Its Way to You:
Once your watch is ready, it will be shipped directly to your door. Please allow an estimated 5–15 days for delivery, depending on your location.
We work with trusted international carriers to ensure your order arrives safely and securely.

Shipping Costs

Complimentary Shipping:
We’re pleased to offer free shipping on all orders within the USA.
It’s our way of saying thank you for supporting small-scale craftsmanship and choosing Thompson Watches.

Tracking Your Order

Peace of Mind:
Once your order ships, you’ll receive a confirmation email with a tracking link so you can follow your watch’s journey from our hands to yours.

Order Delay Notice

We’re committed to delivering your watch on time — but during peak seasons or high order volumes, production and packaging may take a bit longer. Shipping times can also vary depending on your location and carrier conditions.

Need Assistance?

We’re always here to help.
If you have any questions or concerns about your order, don’t hesitate to reach out at support@thompson-watches.com.
We’ll do everything we can to ensure a smooth and pleasant delivery experience.

Thank You for Your Patience and Support

Your support means the world to us.
Thank you for giving us the opportunity to craft something special just for you.
We truly appreciate your patience as we take the time to make sure your watch is perfect — and we can’t wait for you to wear it.