Términos de Servicio

OVERVIEW

The terms "we," "us," and "our" refer to Thompson Watches. These Terms and Conditions govern your use of our website, including all information, tools, and services made available by Thompson Watches to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing our website and/or purchasing from us, you engage in our "Service" and agree to be bound by the following Terms and Conditions ("Terms of Service" or "TOS"), including any additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any services provided by Thompson Watches.

PART 1 – ELIGIBILITY AND PERMISSIBLE USE

By using our services, you confirm that you are of legal age in your country or have consent from a parent or legal guardian.

You agree not to:

Use our products or services for any unlawful purpose
Violate any local, national, or international laws
Transmit any malicious or harmful code

Violation of these terms may result in immediate suspension or termination of your access to our services.

PART 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time.

You acknowledge that:

Your non-payment-related data may be transmitted unencrypted over various networks
Payment information is always encrypted during transmission

You may not duplicate, resell, or exploit any part of our service without express written permission.

PART 3 – ACCURACY OF INFORMATION

While we strive to maintain accurate and up-to-date information, we are not responsible for typographical errors, inaccuracies, or omissions on the website. The material provided is for general information only and should not be the sole basis for decision-making.

We reserve the right to modify the contents of this site at any time without obligation to update prior content.

PART 4 – CHANGES TO PRODUCTS, SERVICES, AND PRICES

Prices and product availability are subject to change without notice. We may modify or discontinue any product or service at any time, and we are not liable for such changes.

PART 5 – PRODUCTS AND SERVICES

Some items may only be available online and may have limited quantities. All returns are subject to our return policy.

Discount codes issued due to sizing or fit issues are non-refundable. Products purchased using such codes are final sale and cannot be returned or exchanged.

We aim to display product colors and details accurately, but monitor settings may affect color perception.

We reserve the right to limit or cancel orders from any individual or region and to discontinue products without notice.

Though every watch is carefully handmade, slight natural variations may occur and are part of their uniqueness.

Delivery

If your package is not collected within 14 days, we may charge 50% of the purchase price for handling.

If your package is marked as “delivered” but not received, please first check with your local delivery provider. If the package is confirmed lost in transit, provide documentation and we’ll assist accordingly.

We are not responsible for lost or stolen packages marked as “delivered,” but we are happy to assist with a replacement after review.

Return Policy

Returns must be requested within 14 days of receiving your order.
Items must be in their original, unworn condition with all original packaging.
You are responsible for return shipping costs. Our fulfillment center is based in Asia.

To begin a return, contact us at support@thompson-watches.com with your order number and a short explanation.

Order Processing Policy

Orders are processed promptly after payment is confirmed. Please review your order carefully before submitting. If you need to make changes, contact us immediately — we will do our best to help, but once your order enters the shipping process, changes may not be possible.

Failed Deliveries & Incorrect Addresses

Please double-check your shipping address before submitting your order.

If a package is returned due to an incorrect address or delivery failure, we cannot issue a refund. However, we are happy to resend it free of charge once a correct address is provided.

We are not responsible for delays caused by shipping providers.

Reshipment Policy

If your order arrives damaged, incorrect, or is confirmed lost in transit, we will send a replacement at no additional cost. Please email us with your order details and include photos or video if applicable.

Once a resolution (such as a reshipment or partial refund) has been provided, no further refunds or compensation will be issued for the same issue.

Discount Usage & Promotions:

It is the customer’s responsibility to correctly apply discount codes or follow the required steps to participate in promotional actions. For example, in a “1+1” promotion, the customer must add two items to the cart in order for the discount to apply. If the steps are not completed correctly, the discount or promotion will not be granted, and no retroactive compensation can be provided. We will always do our best to clearly communicate the necessary steps so customers can benefit from available discounts and promotions.

PART 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to cancel any order or limit the quantity per customer, household, or order.
You agree to provide accurate, up-to-date billing and shipping information.

PART 7 – THIRD-PARTY TOOLS AND LINKS

We may offer tools, services, or links from third parties. These are provided “as is” and we are not responsible for any issues that may arise from their use. Please refer to their respective terms of service.

PART 8 – USER SUBMISSIONS AND FEEDBACK

By submitting reviews, ideas, or content to us, you agree that we may use, edit, or publish them without compensation.
You agree not to submit harmful, unlawful, or offensive content. We reserve the right to remove such material at our discretion.

PART 9 – ERRORS AND INACCURACIES

Occasionally, information on our site may contain errors or inaccuracies. We reserve the right to correct such errors, and to cancel or modify orders accordingly.

PART 10 – PROHIBITED USES

You may not use our website or services for any unlawful purpose, including but not limited to:

Violating laws or third-party rights
Spreading viruses or harmful code
Committing fraud or impersonation

We may terminate your access if you are found engaging in any prohibited behavior.

PART 11 – LIMITATION OF LIABILITY

Use of our services is at your own risk. All products and services are provided “as is.” We are not liable for damages, direct or indirect, arising from the use of our products or website.

PART 12 – TERMINATION

We may suspend or terminate your account or access to our services at any time if you breach these terms. You are still responsible for any outstanding charges at the time of termination.

PART 13 – ENTIRE AGREEMENT

These terms constitute the entire agreement between you and Thompson Watches regarding the use of our services and replace any previous agreements.

PART 14 – GOVERNING LAW

These Terms and Conditions are governed by and interpreted under the laws of Sweden.

PART 15 – CHANGES TO TERMS

We reserve the right to update or modify these terms at any time. Updates will be posted on this page. By continuing to use our site and services, you agree to the latest version of the terms.

Contact
📧 support@thompson-watches.com
📞 +1 (555) 234-9876

Company Information
Thompson Watches – Kazer Online BV
Geograaf 16, 6921 EW Duiven, Netherlands
KVK: 92979459
VAT: NL866237148B01